STARLINK® Safety and Security
STARLINK Safety and Security[1] offers services designed to help you in your time of need by keeping you and your Subaru safe whether you are in your vehicle, at your computer, or on your mobile device. Available on select 2022 models, these services enhance your Subaru experience with access to emergency services and convenience features. These include Automatic Collision Notification, Enhanced Roadside Assistance, Stolen Vehicle Recovery, Remote Services, Vehicle Diagnostic Alerts and more.
STARLINK Concierge
STARLINK Concierge is like having a personal assistant on every drive. This package brings you in-vehicle, real-time assistance with restaurant and hotel reservations and purchasing tickets for sporting/theater events. Your STARLINK Concierge can also help you search for points of interest and schedule service appointments at your preferred Subaru retailer, all at the touch of a button.
Vehicle Alerts
Using MySubaru.com or the MySubaru mobile app, you can set up different Boundary, Speed, and Curfew alerts to manage the drivers who use your Subaru vehicle. If any of these alerts are triggered, you will receive a notification.
Boundary Alerts: Draw a square or circle on a map to indicate areas that your Subaru is not supposed to leave or enter.
Speed Alerts: Set a speed limit for your Subaru and receive an alert if the vehicle exceeds it.
Curfew Alerts: Set up curfew periods when your vehicle should not be turned on. If any of these Vehicle Alerts are triggered, you will be notified.
Remote Engine Start with Climate Control
Enjoy the convenience of remotely starting your vehicle and adjusting the temperature via the MySubaru app on your smartphone so that your journey is comfortable from beginning to end.
Automatic Collision Notification
Automatic Collision Notification will alert a STARLINK Customer Care Advisor 24/7/365. The advisor will then promptly communicate via the speakers in your car and alert the appropriate first responder.
Enhanced Roadside Assistance
Press the blue “i” button on your overhead console for nonemergency roadside assistance, and help can be sent to your exact GPS location.
SOS Emergency Assistance
Press the red “SOS” button in the overhead console to get connected to your STARLINK Customer Care Advisor from anywhere in the U.S., Alaska, Hawaii, and the District of Columbia.
Vehicle Health Report
STARLINK sends a monthly email with a link to a report on your MySubaru account where you can view your full comprehensive diagnostic report.
Vehicle Condition Check
Get vehicle diagnostics like odometer, driving range, tire pressure, and more all on demand within MySubaru.com and the MySubaru mobile app.
Stolen Vehicle Recovery
Get extra peace of mind knowing that a STARLINK Customer Care Advisor will work with police to help recover your vehicle using its GPS location if it is ever stolen.
Stolen Vehicle Immobilizer
Once the Stolen Vehicle Recovery Service has been initiated, your local authorities can request to immobilize the vehicle. The next time someone tries to turn on your Subaru, it will not start.
Remote Services
Using the MySubaru app allows you to activate various vehicle features remotely, including:
- Remote Lock/Unlock
- Remote Horn and Lights
- Remote Vehicle Locator
Maintenance Notifications
When your vehicle requires maintenance, you will be notified via email to help ensure that your Subaru receives the proper care at the proper time.
Diagnostic Alerts
If a check engine or warning light appears on your Subaru dashboard, you’ll get a notification via email, text, or the MySubaru mobile app with an explanation of what it means and if you should schedule a service appointment.
Service Appointment Scheduler
You will be notified on your vehicle's head unit when it is time to schedule service for your vehicle at your preferred retailer. Everything can be viewed on MySubaru.com and the MySubaru mobile app.
Vehicle Security Alarm Notification
STARLINK will automatically notify you when your security alarm is activated. Go to your MySubaru account to manage who will receive these notifications.
STARLINK Safety and Security Packages
STARLINK Safety and Security has a number of packages offering a wide range of services – all dedicated to giving you peace of mind. Select the year, vehicle and model to see available features and pricing for that vehicle
Purchase, renew, or view your STARLINK subscription.
STARLINK Safety Plus [1]
Package Includes:
- Advanced Automatic Collision Notification
- Enhanced Roadside Assistance
- SOS Emergency Assistance
- Maintenance Notifications
- Vehicle Health Report
- Vehicle Condition Check
- Vehicle Health Alerts
- Service Appointment Scheduler[2]
STARLINK Security Plus [1]
Package Includes:
- All Safety Plus package features
- Remote Lock & Unlock
- Remote Horn & Lights
- Remote Vehicle Locator
- Remote Engine Start with Climate Control [3]
- Stolen Vehicle Recovery
- Stolen Vehicle Immobilizer
- Vehicle Security Alarm Notification
- Boundary Alert
- Speed Alert
- Curfew Alert
FREE 6-month trial
After trial
$4.95/month
with the purchase of Safety Plus
STARLINK Concierge [1]
Includes all STARLINK Safety and Security Plus Services, and the ability to:
Get in-vehicle, real-time assistance with restaurant and hotel reservations, and purchasing tickets for sporting/theater events. Your STARLINK Concierge can also help your search for points of interest and schedule service appointments at your preferred Subaru retailer, all at the touch of a button.
$4.95/month
with the purchase of Safety Plus and Security Plus
Disclaimer: Activation with subscription required. Includes a three-year trial subscription to Safety Plus services and a six-month trial subscription to Safety and Security Plus services. The Concierge plan can be purchased annually or monthly. A credit card on file will be required for specific packages and for renewal purposes. Features and availability vary by vehicle and trim level. May not be available in all states. See Retailer for details.
STARLINK Safety Plus [1]
Package Includes:
- Automatic Collision Notification
- SOS Emergency Assistance
- Enhanced Roadside Assistance
- Diagnostic Alerts
- Maintenance Notifications
- Monthly Vehicle Health Report
STARLINK Safety Plus and Security Plus [1]
Package Includes:
- Stolen Vehicle Recovery
- Vehicle Security Notifications
- Remote Lock/Unlock
- Remote Horn and Lights
- Remote Vehicle Locator
Extending Your Connection
Whether you’re on the road or away from your vehicle, your STARLINK connected services enhance your Subaru experience.[4]
MySubaru App
Get the full capabilities of your Subaru STARLINK connected services on your mobile phone with the MySubaru mobile app.
You can remote start your vehicle, access vehicle service reminders & vehicle health information, stay up to date with Subaru events, and more.
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Contact STARLINK Customer Care
If you have any questions about STARLINK Safety & Security, need help with your subscription, or need to activate Stolen Vehicle Recovery, please call STARLINK Customer Care at (855) 753-2495.